customer service Archives - AJ&D Chapelhow (Cliburn) Ltd

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CONTACT US
AJ&D Chapelhow (Cliburn) Ltd
Ling Park
Cliburn
Penrith
Cumbria
CA10 3AL
E: enquiries@ajdchapelhow.co.uk
T: 01931 714 289
or: 01931 585101
Open: Monday to Friday 9am to 5pm.

USEFUL LINKS:

Terms and Conditions

Technical Specifications

Procedures and Timescales

Installation and Maintenance Guides

Meet the Team

Trickle Vents

What a fantastic process it has been. From start to finish everything has been so easy and very professional.

Oh and the windows are fabulous really, really like them.

Easy and Professional Service

I would just like to say that our new windows really make the extension look and feel special. From first coming to meet you to discuss our requirement, to the lads who fit the windows on site, it has been a very professional service.

Very happy customer.

Jeff

Professional Service

Chapelhow Ltd have been great to deal with from the initial quote stage right through to fitting, I wish I had used you for my front door!

Many thanks & kind regards,

Karen

Great to deal with

Just a quick note to say thanks, we are very happy with the door and could you pass on our thanks to the guys for fitting, all done with with no mess and a very professional job. We will definitely be looking to yourselves when we are ready to replace our windows.
Thanks, Paul
04032022

Very Happy

A huge thank you for being so fabulous to deal with both in the office and the men who came to fit the doors and windows – which are utterly perfect!

Many thanks

Gemma

Huge Thank You

We are delighted with the doors and Windows and the help and patience you had throughout the planning The installation team were amazing you have a lovely family business with radiating a positive and happy atmosphere Thank you for everything .

Kind regards
Diana and Pete 020821

Delighted

Very many thanks, the door and windows look brilliant. Please thank the workshop and fitters who did a fantastic job.

Regards Will

Brilliant!

We’ve had great feedback off all the trades and people coming in to have a look at the windows. They’re such good quality, we’re really happy with them…..especially the front door which is amazing.

Joanne 2.06.21

Great Feedback

Thank you for arranging the prompt response to my request for remedial action. This was most appreciated as was the effective, efficient way in which the problem was resolved

Door first supplied by us 30 years ago

I appreciate your time on all of this. You have made my life very easy with great customer service

Great Customer Service

We are delighted with your work so very happy to have a Fensa assessor round!
Best wishes, Daphne

Delighted with your work

I’m so pleased to finally get the windows fitted. They made a great job of them.

Pencil me in to have the dining room one done, maybe next Spring

A Great Job

I have been very pleased with all my dealings with your business and have been delighted with the level of service and the quality of your product. Please thank Andrew and the rest of the team for me. Please let me know if a new client ever requires a reference, I am very happy to support you.

Very happy to give a reference

Please pass on my thanks to Phil and Kevin for coming round yesterday to sort out an issue with the window. Huge thanks for great service

Great Service

I would like to put on record my thanks for the efficient manner you carried out the works at Ullswater Community College. Your compliance with agreed delivery dates, flexibility on site, consideration of health and safety issues, and finally completion on programme was creditable.
The success of this contract is also attributable to your fitting team. They were fine ambassadors to your company.

Efficient and Considerate

“We would like to say how pleased we are with our new windows and appreciate the excellent way in which the work was carried out. We are particularly impressed by the clean and neat finished result, especially given that the week of fitting was a very wet and windy one! We shall have no hesitation in recommending your company.”
Many thanks once again.

Excellent, Many thanks

I had to write to say how delighted we are with our new sunroom. We simply cannot believe the difference the patio door has made.
It opens up the whole room revealing our fantastic view of the Pennines, all we need now is the weather so that we can get out walking on them!

Delighted

The quality of the product shows in the finishing overall look of the scheme. Thank you to your team throughout for this improvement to our property. “Mr Alan Chapelhow and his men were true professionals, courteous and helpful throughout the project, causing the minimum of disruption to staff and tenants. – Pat, Ian and Residents, Binfold Court.

Quality of product

I would just like to reiterate my comments about the team who were here last week to fit our windows and doors.They all worked really hard and the resulting work was excellent.
Our house is now complete; all windows and doors with the exception of one small indoor window are the result of the work done by your company, it all looks very good & we would recommend you.

Excellent Work

Love my new windows. Thank you all so much.

Love My Windows

The windows and doors are great and I have thoroughly enjoyed working with you all, and I’m hugely grateful for your patience over the last 3 years or so. I will have no hesitation in recommending you if the opportunity comes along.

Great Windows and Doors

We would just like to thank the whole team for their time and effort with our windows and doors. We really appreciate the speed you manufactured them for us, to help us be ready for my husband’s 60th birthday party. We are perfectionists, so the fitters were exceptionally patient with us, but we really do feel you all went above and beyond. It has made a huge difference to our flagging spirits on… Read more

Above and Beyond

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